Millers Moves have been moving households locally and interstate, for over 20 years. We’re proud of our track record and know we’re doing something right when our customers take the time to thanks us.
We’re not claiming we’re perfect, no company can promise you that, But we do promise you that every effort is extended with the resources available and external conditions prevailing, to ensure, that your removal is as as smooth and as stress free as these satisfied customers can testify.
No Response from “Big Boys”
“A big thankyou to Max, the drivers and delivery people for getting my son’spacking boxes and TV safely delivered from Melbourne to Perth.
What a refreshing change, to deal with professional people, like yourselves.
At the time of phoning you, we were getting extremely frustrated and upset at other companies who don’t know the meaning of customer service.
My son had organised a removal company in Melbourne (Qld based, I understand), he had been quoted on the removal and for insurance. My son left Melbourne on the 24th June. Phoning his house mates the following morning to double check his belongings HAD been picked up, he discovered that they had not been collected.
Phoning the company, he was given the run around initially to be told that the driver couldn’t find the address, when they called him back they said the driver had said that no one was at home, absolutely untrue! Later the same day, someone else within the company called to say … oops sorry we didn’t charge enough for your insurance, even though they were well aware of the value of the goods. Told the manager would phone back… it didn’t happen. Fortunately (for them) they refunded my son’s account in full.
After phoning around a few of the “Big Boys” in Perth and not getting much of a response, as we needed to get things here asap (he is going overseas next week), most of them said that his goods would be in storage for up to two weeks before they could get them to Perth.
Then I phoned Miller’s Moves and spoke to Max… how easy, he gave me a quote, took the details, answered my questions, promised delivery the folowing week, and the whole weight of the world was off our shoulders. The things were collected and today they ere delivered, everything in sound condition.
Thanks once again, you have no idea what a relief it was to deal with someone who was confident and professional, I will not hesitate to pass on your name to anyone who needs a removalist, you restored our faith in you industry”.
Dawn (& Mathew) Song Poynter Drive Duncraig, WA.
A Big Thankyou
” A big thankyou to your company and all your staff, especially your delivery drivers, for the great service you gave when I recently moved jobs interstate. It was a very stressful time for me and I know I did not make your job easy with my constant calling and question asking. You really had a lot of patience with me and next time I move I know who I’ll be calling, only not as many times as the last.
Thankyou again, your service really was the best.”
Real Customer Service
“I rarely write to any company and usually it’s to complain, however I felt compelled to write and say thank you to your company and wonderful team. What a great delight to experience real customer service and to be treated with respect.My removal went far better than I could have imagined and this enabled me to settle into not only a new state but new employment without the added stress of removal blues.
I can not thank you enough and can guarantee that when I’m instructing my staff on customer service, Millers Moves will be a perfect example.”
St Kilda Road, Melbourne, Vic
First Class Service!
“Thought I’d drop a line just to say thanks guys for making our move hassle free. The missus wasn’t to sure about the full packing service but her concerns were soon put to rest when everything arrived safely, well packed and in one piece.
We experienced 1 breakage and that was a glass dropped by the missus in her hurry to unpack to make sure nothing was broken!
First class service. Will gladly recommend you to the mates!
“Just a quick note to say thanks on behalf of my mother who you moved into a retirement unit last Thursday. My Mothers items may not have been much in value, but to her they are priceless. She’d like to express her thanks to those “nice boys” who delivered her items and who took extra time to place her recliner in the exact position. It was much appreciated,”
Sue Forrester (for May Jarvis)
Anzac Parade, Redcliffe, Qld
I would like to pass on my thanks for the excellent job done by the team from Millers Moves this week. The guys moved 7 container loads from our old warehouse in Coburg to our new warehouse in Braeside, quickly and efficiently, and did a terrific job at both ends. I would have no hesitation in recommending Millers Moves to anyone considering using your services in the future. Thank you for making the task of moving warehouses a lot easier.
Paul Reid – National Sales Manager